Our products are built with longevity and repairability in mind. If you experience any issue with any Shaper product, please refer to our Troubleshooting and Maintenance page or reach out to Shaper’s knowledgeable customer support team.
If you are no longer using your Shaper product, we encourage you to sell it or give it to a friend who would benefit from it, before you consider disposing of it.
After many years of use and after considering the above options, you can recycle Shaper products responsibly by dropping them off, at a recycling facility in your area. In particular, any products with electronic components, like Origin, should be disposed of in an certified e-recycling facility.
Yes. Shaper works closely with all of the suppliers and factories in our supply chain to ensure the strict adherence of all of our parts, packaging, products, etc., to the latest RoHS and REACH standards. In brief, RoHS and REACH are regulations established by the European Union that aim to curb the use of harmful substances in manufacturing as well as in finished products. WEEE regulations set guidelines around responsible recycling and reduction of electronic waste. You can learn more about RoHS, REACH, and WEEE at the links below:
Depending on your location, you may have observed a “Prop65” label on your Shaper products. All Shaper products sold in North America are developed and labeled in accordance with California's Prop 65, officially known as the “Safe Drinking Water and Toxic Enforcement Act of 1986.” Prop65 “requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm.” The California Office for Environmental Health Hazards and Assessment publishes a list of materials that, if present in the product, means a Prop65 warning must be included with the product. As an example, Origin (like all electronic devices) includes nickel, a metal which appears on the Prop65 materials list. Origin also can be used in a manner which produces sawdust, another material on the Prop65 list. Shaper makes every attempt to use the safest and most sustainable possible construction and packaging for its products.